- Singapore Changi and Seoul Incheon airports named ideal in the world
- Changi has actually a free all-day cinema, spa, rooftop pool and butterfly garden
- Incheon offers gardens, a casino, golf driving range and ice skating
- Awards handed out by Airports Council Worldwide are based on surveys
- No UK or US airport managed to gain a top three spot in a global category
- London Heathrow won for ideal airport by size and region (Europe)
2
View
comments
Lengthy flight stopovers are usually a dreadful experience for holidaymakers, however not at these airports which have actually been named the most effective on the planet for customer experience.
With every little thing from indoor relaxation gardens to free 24-hour cinemas and an ice skating rink, Singapore Changi and Seoul’s Incheon Worldwide have actually topped a satisfaction survey of much more compared to half a million travellers.
They shared initial place in an annual ranking by the Airports Council Worldwide (ACI) – and no airport in the UK or US managed to gain a top three spot in a global category.
Scroll down for video
Nearly 30ft tall, the Social Tree at Singapore Changi Airport allows visitors to write-up their photos and videos
ACI’s Airport Service Quality Awards are based on studies of much more compared to 550,000 passengers at much more compared to 300 airports in 80 countries last year.
Changi, which is regularly hailed for its amenities, including two free cinemas that never ever close, a rooftop pool, spa and butterfly garden, and Incheon were co-winners of the award for ideal airport serving much more compared to 40 million passengers.
Incheon is loved by passengers for its multiple gardens, casino, spa, golf driving range and ice skating rink.
Changi has actually won at least a share of the award for 5 straight years.
In the exact same category, second place was shared by Shanghai Pudong and Beijing Capital airports.
Third place went to an additional Chinese airport, Guangzhou Baiyun.
This year, ACI, the trade representative of the world’s airports, handed out awards in a brand-new category – ideal airport by size and region, singling out airports in Europe, North America and Asia-Pacific.
London Heathrow was named the most effective European airport that serves much more compared to 40 million passengers a year.
Seoul’s Incheon Worldwide Airport has actually much more compared to half a dozen gardens, plus an ice skating rink
WINNERS IN ideal AIRPORT BY SIZE CATEGORIES (GLOBAL)
Over 40 million passengers per year
First place (tie): Seoul Incheon, Singapore
Second place (tie): Beijing, Shanghai Pudong
Third place: Guangzhou Baiyun
25-40 million passengers per year
First place (tie): Mumbai, brand-new Delhi
Second place: Taiwan Taoyuan
Third place: Shanghai Hongqiao
15-25 million passengers per year
First place: Seoul Gimpo
Second place: Wuhan
Third place: Denpasar
5-15 million passengers per year
First place: Sanya Phoenix
Second place: Tianjin Binhai
Third place: Hyderabad
Source: Airports Council International
In the survey, passengers were asked to price the airport they were visiting on eight categories, including check-in, security, meals and beverage and retail.
All participating airports used the exact same survey questions.
Angela Gittens, director general of Montreal-based ACI World, said ‘Airports’ increasing concentration on ensuring a stellar passenger experience is portion of a larger trend.
‘Airports have actually evolved in to complex, customer-focused businesses in their own right that in lots of cases are in competition Along with each others for passenger traffic.
‘From duty free and bistros to ambience, cleanliness, courtesy of staff, amenities, efficiency and more, air travellers are expecting big points from the airports through which they travel.’
from Golden Land Travel http://ift.tt/1QOb22j
0 komentar:
Post a Comment