Tuesday, February 23, 2016

Woman flies from Taiwan to Hong Kong on the wrong plane with the wrong airline

  • Ms Hong checked in to Cathay Pacific rather than Hong Kong Airlines
  • But staff failed to realise her error, and processed her boarding card
  • She boarded wrong plane for wrong airline, rather than Hong Kong Airlines 

John Hutchinson for MailOnline

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A female passenger managed to board the wrong plane, for the wrong airline under the wrong name.

The amazing security lapse happened at Taiwan Airport where a woman known just as Ms Hong, was flying on to Hong Kong.

The very first error came once she accidentally checked in to the Cathay Pacific desk, rather than Hong Kong Airlines, that she was supposed to be flying with.

A female passenger managed to board a Cathay Pacific plane under the wrong identity (file image)

A female passenger managed to board a Cathay Pacific plane under the wrong identity (file image)

Incredibly, she was after that processed along with a boarding pass under a man’s identity, that happened to have actually the exact same surname flying to Hong Kong.

She was after that able to board the plane devoid of any kind of issue, passing by regional immigration authorities and ground crew at the gate.

The flights had been booked by Ms Hong’s boyfriend, and once he was told she had not boarded the Hong Kong Airlines flight from Taiwan, the mix-up came to light. 

The South China Morning Post reported that the woman told Apple Daily: ‘The name on the air ticket wasn’t me. Even the sex on the air ticket was not right. This is ridiculous.’

Ms Hong accidentally went to the Cathay Pacific desk to check in - but staff did not realise and gave her a boarding pass for their airline (file image)

Ms Hong accidentally went to the Cathay Pacific desk to examine in – However staff did not realise and gave her a boarding pass for their airline (file image)

Cathay Pacific and Hong Kong Airlines worked with each other to make sure the Taiwanese resident earned a safe return trip, and she was afforded the usage of Cathay’s executive lounge.

A spokesperson for Cathay Pacific confirmed the incident, saying exactly how there had been an ‘error in the check-in procedures.’

‘We take this matter seriously and are at the same time of securing much more guide from the relevant groups and going through the check-in procedures on that day to make sure that similar incidents will certainly not happen again,’ the spokesperson told the SCMP. 

 



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