- Guy Chapman, 37, and wife Denise, 50, stayed in Sharm el-Sheikh
- But fell ill just days in to their honeymoon at four-star Sierra Resort
- Suffered stomach cramps, diarrhoea and vomiting on duration of trip
John Hutchinson for MailOnline
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Newlyweds have actually won a five-figure settlement from Thomas Cook after they the two fell violently ill throughout their dream honeymoon at a luxury Egyptian resort.
Guy Chapman, 37, and wife Denise, 50, travelled to the four-star Sierra Resort in Sharm el-Sheikh in June 2013 for just what need to have actually been a fortnight of sun, sea and relaxation.
But as an alternative the Birmingham couple were strike by gastric health problem after consuming in resort dining establishments and spent a lot of their holiday confined to their room along with sickness.
Guy Chapman, 37, and wife Denise, 50, travelled to the four-star Sierra Resort in Sharm el-Sheikh Yet fell ill along with gastric health problem not long in to their honeymoon
Their symptoms continued after they arrived estate and they instructed Birmingham law firm Irwin Mitchell to take legal action versus Thomas Cook.
Despite no admission of liability being made, the holiday firm has actually now paid out £12,000 to the Chapmans, that had paid £1,800 for the honeymoon.
Mr Chapman, an engineer, said: ‘We were looking forward to this holiday for a long time and were excited to be celebrating our honeymoon and additionally my 35th birthday.
‘The health problem severely impacted our enjoyment of the holiday and each time we look spine on it, all of we have actually are terrible memories.
‘We ate in the dining establishments at the resort Yet were very disappointed. On occasions we noticed the chicken sometimes was being served pink on the inside and some meals did not feel hot enough.’
After returning estate from their honeymoon at the Sierra Resort, the couple remained unwell, and launched legal action to find the cause
Nichola Blackburn, from Irwin Mitchell, said: ‘This couple Experienced terrible symptoms while remaining at the Sierra Resort, including stomach cramps, diarrhoea and vomiting, on just what was supposed to be a relaxing and luxurious holiday.
‘Guy and Denise are very relieved that they have actually now received a settlement from the tour operator, which they placed their trust in as quickly as booking this holiday.’
A Thomas Cook spokesman said: ‘We understand exactly how vital holidays are to our customers and exactly how upsetting it can easily be as quickly as they fall unwell while overseas. We have actually been liaising carefully along with Mr and Mrs Chapman’s appointed solicitor and are pleased to have actually reached an agreement along with them to amicably resolve this matter.’
According to their website, the resort boasts seven pools, a private beach and a buffet-design restaurant called Akuna Matata – which means ‘no worries’ in Swahili.
from Golden Land Travel http://ift.tt/1owLfFs
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