- Anita Ghai claims she waited 30 moments for a wheelchair that never ever arrived
- She said she crawled down the actions and onto a bus bound for a terminal
- India’s Alliance Air has actually denied the claims and said it offered a wheelchair
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A disabled passenger claims she was forced to crawl off a plane and onto the tarmac at India’s busiest airport after no one given a wheelchair.
Anita Ghai said she was left shocked and embarrassed by the means she was treated by Alliance Air, a local carrier operated by Air India, at Brand-new Delhi’s Indira Gandhi Worldwide Airport.
The 53-year-old claims she had to crawl off the plane and onto a bus that took her to the terminal after she waited half an hour for a wheelchair that never ever arrived.
Anita Ghai claims she had to crawl down the stairs and onto a bus that took her to a terminal (file photo)
Ghai, that uses a wheelchair after suffering polio as a child, told DNA India she stayed behind after the others passengers had disembarked.
She said: ‘They [the flight attendants] told me that the wheelchair will certainly come, however it did not. The door of the plane is slim so I knew the chair could not be brought inside, however they did not even have actually an aisle chair.
‘I can’t stand as I have actually polio, so I crawled down the actions waiting for the chair.’
Ghai, a disability rights advocate and associate professor at Delhi University, said a wheelchair was given once she reached the arrival hall after the bus ride.
She said the incident occurred after she arrived in Brand-new Delhi from Dehradun on Saturday night. She said she told staff prior to arriving that she would certainly requirement a wheelchair.
MailOnline Travel has actually contacted Air India for comment.
The 53-year-old associate professor said a wheelchair was given as soon as she reached the arrivals hall
In a statement provided to India’s national press, Air India denied the woman’s claims.
The airline said: ‘Due to the fact that the flight was parked at a distant bay it took some time to delivering the wheelchair. Due to the fact that passengers were obtaining down from the aircraft, our support staff actively helped the passenger to come from the aircraft ensuring any kind of inconvenience and the wheelchair was given at aircraft doorstep.
‘We deeply regret any kind of inconvenience caused to the passenger. However, we strongly deny the statement appearing in media.
‘We at Air India provide supreme importance to passenger safety and comfort.’
Ghai shot spine at the airline, telling DNA India that it was ‘blatantly lying’ and she is curious about legal action.
from Golden Land Travel http://ift.tt/1QSEUiO
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